FAQs

Home  |  FAQs

Most Common FAQs

Any individual, HUF (Hindu Undivided Family), proprietary firm, partnership firm or a corporate can open online trading account with Tradewell.

It is very simple! Just choose from below mentioned options to contact us

To open an account, following documents are required to be submitted along with filled up client registration form along with contact number, mail-id, nominee details like name, relationship etc.,
For Individuals
  • Two passport size photographs (signed across by the client)
  • Photocopy of PAN card (photocopy should be clearly visible)
  • Latest quarterly bank statement
  • Proof of Identity (any one of ) a) Passport; b) AADHAR Card; c) Voter ID; d) Driving License;
  • Proof of Address (any one of the following)
    • Voter ID
    • Driving License
    • Passport
    • Ration Card
    • Photocopy of Bank Passbook/Bank Statement (attested by Bank)
    • Latest Telephone (landline)/Electricity/Water Bill (Not older than two months)
    • Notarized copy of Lease-License agreement / Sale Deed
    • Identity Card, with address, issued by Central/State Govt. & its departments

It takes normally one (1) working day to open an account provided documents submitted are in order.

Yes, it is mandatory to have demat account with us for Trading.

Once account is opened, Tradewell dispatches a welcome kit to its clients which contains Welcome Letter with user-id/password for online trading and back-office login credentials, Information Brochures with contact numbers for seamless operation of trading account.

Tradewell provides Call-N-Trade services to its clients so that they can place orders if he/she does not have access to internet.

You can trade on NSE, BSE and MCX on single platform.

Tradewell does NOT charge any amount for opening a demat account.

Yes, Tradewell charges a nominal amount of Rs. 200 per annum to maintain the account.

Tradewell charges are very competitive compared to competitors and charges depend on the turnover.

Tradewell uses a web based trading software called ODIN and Tradeweb & Tradenet as front-end and our clients can login in from anywhere to our online back office software to view their transactions and accounts.

Yes, you can transfer funds online. Tradewell has payment gateway with ATOM (click this link for ATOM bank partners https://tradeezy.in/netnet/offlinefundtrans.aspx). Through payment gateway, you can instantly update buying limit in your trading account.

Yes, you can submit a Cheque at any of our branches of our designated banks Viz., HDFC, IDBI, Axis, SBI, ICICI, KVB and SouthIndia bank. However, buying limit would be provided to your trading account once the same is cleared & confirmed by the bank.

Our clients NEED to call or write mail to our Head office and accordingly our accounts department will process the payments. The request will be processed same working day.

Delivery Trading is basically a trading wherein 100 percent Funds / Shares are blocked at the time of placement of the order. i.e. if you want to buy shares you should have the entire amount of funds in your cash limit and if you want to sell shares the same should be available in your demat account. For sell positions, your trading limits will be increased immediately with the sell trade value. This will enable you to take further positions in the market.

In Margin trading / intraday trading, if you place a buy order then you will have to place a sell order or vice versa same day i.e. in same settlement cycle. You are required to close all your intraday positions prior to 30 minutes of market closure. Tradewell may square off, whenever it is applicable, 30 minutes prior to normal market closing. You can also convert margin orders to delivery if you have sufficient buying power available in your trading account.

When the margin position is closed out (either by squaring off or converting to delivery), the proportionate margin blocked on the position so squared off is released back and added to the limits

Login related problem can arise due to following reasons
  • Check your internet connection and system configurations
  • Ensure that you are putting right password. If you have forgotten your password , it can be reset through your registered mail-id with us
  • If you are still facing problems, you may write to our tech support at it@tradewellmail.com
  • Call Us: +91 9246 399 451

In simple words, it is a contract to exchange one currency for another currency at a specified date and a specified rate in future. Therefore, the buyer and the seller lock themselves into an exchange rate for a specific value or delivery date. Both parties of the futures contract must fulfill their obligations on the settlement date. All settlements go through the exchange.

In simple words, it is future contract where there is an agreement between two parties to buy and sell a specified quantity & defined quality of a commodity at a certain time in future at a price agreed upon at the time of entering into the contract. All settlements are done through well-regulated commodity exchanges i.e., MCX, metals like Gold, Silver, Copper, Zinc, Aluminum and Agro Products like Chilli, Soya, Maze , Cotton and Energy Stocks like Crude Oil and Natural Gas.

Yes, Tradewell Online clients can trade in commodity futures trading on MCX

Yes, you can modify or cancel an order any time before execution. You can do this by accessing the Order Book page where you have the option to modify or cancel the order.

Through your back office login credentials, you can track your trading at any point in time. Tradewell will send SMS to its clients at end of the day.

At Tradewell, we are always happy to help our clients. You can contact our online helpdesk by any of the following ways.
  • Mail us: trading@tradewellmail.com
  • Call Us: +91 9246 399 443 / 463 for order placement.
  • Available from 09:00 a.m. to 06:00 p.m. from Monday to Friday.
TRADEWELL
POLICIES
EXTERNAL LINKS
DOWNLOADS
TRADEWELL
POLICIES
EXTERNAL LINKS
DOWNLOADS

TRADEWELL SECURITIES LIMITED

CIN: U67120TG2007PLC158339

CORPORATE MEMBER OF BOMBAY STOCK EXCHANGE OF INDIA LTD
MEMBER ID: 3187

CORPORATE MEMBER OF BOMBAY STOCK EXCHANGE OF INDIA LTD MEMBER ID: 3187

NATIONAL STOCK EXCHANGE OF INDIA LTD
MEMBER ID: 12835

NATIONAL STOCK EXCHANGE OF INDIA LTD MEMBER ID: 12835

MULTI COMMODITY EXCHANGE OF INDIA LTD
MEMBER ID: 56265

MULTI COMMODITY EXCHANGE OF INDIA LTD MEMBER ID: 56265

SEGMENTS: BSE CASH  |  BSE FAO  |  BSE STAR MF  |  NSE CASH
 |  NSE FAO  |  NSE MF  |  MCX COMMODITY

SEBI REGN NO: INZ000171936

AMFI ARN CODE: 111875

CDSL DP ID NO.: 12052700 DP SEBI REG.NO.IN-DP-CDSL-432-2007

Links:  NSE | BSE | RBI | SEBI | CDSL | MCX | AMFI | SCORES

ATTENTION INVESTORS

Prevent Unauthorized transactions in your account --> Update your mobile numbers/email IDs with us. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day Issued in the interest of investors.

 

Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with us. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day Issued in the interest of investors.

 

KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

 

LINKING OF AADHAR WITH INDIVIDUALS DEMAT ACCOUNTS
Procedure to file a complaint on SEBI SCORES: Register on SCORES portal. Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, E-mail ID.

Benefits: Effective Communication, Speedy redressal of the grievances.

 

Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020. Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month. "Issued in the interest of Investors".

 

ASBA No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to a authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

 

6 KYC attributes viz Name, Complete address (including PIN code No. in case of address of India), PAN, valid Mobile number, Valid email-id, Income details/range and details of custodians for the custodian settled clients has been made mandatory for Investors. In instances, where the aforesaid 6 KYC attributes are not updated, the trading accounts would be considered as non-compliant and would not be permitted to trade at the Exchange. To ensure smooth settlement, the investors are requested to ensure that both the trading and demat accounts are compliant with respect to the KYC requirement.

 

Beware of fixed/guaranteed/regular returns/capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.

 

THIS IS TO INFORM THAT TRADEWELL SECURITIES LIMITED DOES THE PROPRIETORY TRADING IN NSE, BSE AND MCX.

Copyright © 2025 Tradewell Securities Limited. All rights reserved.